Hotel Near Downtown Colorado Springs

The hotel requires afternoon check-in, valid identification, an incidental deposit, and careful selection between smoking and non-smoking rooms.

Check-In and Check-Out

Check-in begins at 2:00 PM and continues until midnight. Check-out is required by 12:00 PM. Express check-in, express check-out, and contactless check-out options may be available.

Guests arriving late should remain within the stated check-in period or contact the property in advance. Early check-in and late check-out are subject to availability and cannot be guaranteed.

Minimum Age and Identification

The primary guest must be at least 18 years old. Guests younger than 18 may check in only with a parent or legal guardian.

Government-issued photo identification and a valid payment method are required at check-in. Special requests depend on availability and may not be guaranteed until the room is assigned.

Payment and Deposit

The property accepts major credit cards and does not generally accept cash as final payment. A refundable damage or incidental deposit is required at arrival.

The deposit is returned after check-out when the room passes inspection. Processing time can vary according to the payment method and financial institution. No specific amount is stated here because deposit requirements can change.

Cancellation and Reservation Changes

Cancellation and prepayment terms depend on the room category, travel dates, and rate selected. Flexible reservations may allow cancellation before a stated deadline, while prepaid or discounted rates may be nonrefundable.

The confirmed booking conditions should be reviewed before arrival. Changes made after the cancellation deadline may result in a charge.

Smoking and Pet Policies

The hotel may offer both smoking and non-smoking room categories. Guests should reserve the correct category because the room designation cannot always be changed at arrival.

Pets are not permitted. Trained service animals are accepted in accordance with applicable regulations. Guests traveling with a service animal may wish to notify the property before arrival so an appropriate room can be arranged.

Children, Beds, and Accessibility

Children are generally accepted when accompanied by an adult, though occupancy limits depend on the selected room. Cribs and extra beds are not normally available, so families should choose a room with enough existing beds for every guest.

The property has two floors and no elevator. Guests who require step-free access should request a ground-floor room and confirm accessibility details before arrival. Connecting rooms are available only on request and cannot be guaranteed.